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Discussion topic: my billing info is showing as restricted. I want to see a copy of the bill.

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Message posted on ‎02 Dec 2024 06:03 PM

my billing info is showing as restricted. I want to see a copy of the bill.

Trying to view my recent bill, but page is showing as restricted.  Why?

Bot won't understand sufficiently to help.

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Message posted on ‎02 Dec 2024 07:14 PM

Re: my billing info is showing as restricted. I want to see a copy of the bill.

Posted by a Superuser, not a Sky employee. Find out more

@matthall66 

Are you new to Sky or a returning customer ?

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This message was authored by: matthall66

Message posted on ‎03 Dec 2024 04:47 PM

Re: my billing info is showing as restricted. I want to see a copy of the bill.

Neither. Had a separate account for broadband and TV. Cancelled the old TV, changed the broadband account to include the TV packages. Billing has changed but can't open the page to view.  

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This message was authored by: caesarome

Message posted on ‎03 Dec 2024 05:51 PM

Re: my billing info is showing as restricted. I want to see a copy of the bill.

Posted by a Superuser, not a Sky employee. Find out more

Are you using the correct login details as you shouldn't be using what you used for the account that has now been closed,

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