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Discussion topic: i have renewed my contract by mistake i need to speak to an advisor

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This message was authored by: frispy

i have renewed my contract by mistake i need to speak to an advisor

i have just renewed my subscription online by mistake by hitting the wrong button online

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This message was authored by: frispy

Re: i have renewed my contract by mistake i need to speak to an advisor

i need to speak to an advisor

This message was authored by: Daniel0210

Re: i have renewed my contract by mistake i need to speak to an advisor

Posted by a Superuser, not a Sky employee. Find out more

@frispy 
To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number.

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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