i am being over billed

[CathalFahy]

My Bill has more than doubled , and I have been trying since last Monday to.contact someone with no joy, all sms are bot chats which is useless, I am a customer for over 10 years but the service is gone very poor and I think I will remove sky from my dwelling

[Daniel0210]

@CathalFahy 
Could discounts have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount and it seems discounts are becoming more difficult to come by, so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave