credit

[stephlee93]

hi, I have been credited 109 pound but they had atomically put it on my skybaccount and not have me the option to put it in my bank account instead, this is compensation by the way I have a email stating that but cause I have a sky account they put it on there I rather have it in my bank instead

[Daniel0210]

Hi @stephlee93 
If you are new to the forum then welcome to the Community which is predominantly made up of Sky customers helping other Sky customers. You aren’t actually talking to Sky by posting on here.

What is the compensation for? 

You could call Sky and ask about refunding to your bank but a credit refund is usually credited to your 'Live' Sky account and used for future payments so don't be surprised if Sky say no.