Discussion topic: confusion with bill
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 22 Aug 2026 11:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
confusion with bill
so my sky mobile bill has show that it has last been taken out in april this year. every month since then my balance has shown that it has been paid but no money has left my bank. my broadband and q is still coming out but nothing for sky mobile. my bank details are all correct. any ideas why this could be happening i don't want sky coming and asking for the amount in bulk when it says it has been paid.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 23 Aug 2026 06:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: confusion with bill
I will move your post as it has nothing to do with Sky Q.
Have you been using your mobile as normal - no restrictions?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 23 Aug 2026 07:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: confusion with bill
@mrgil wrote:
i don't want sky coming and asking for the amount in bulk when it says it has been paid.
That being the case, have you spoken to them about it?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page