When I moved house I started a new contract. The contract was started on 22May but the service was not activated until 18th June. But I have been chareged for that period. How do I recover those charges
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Have you checked future bills to see if a credit has been applied?
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
sorry to answer the 2nd part of your question . As far as I can tell all future bills are accurate but no correction for past bills has been made apart from Sky talk which had a problem with dialling out and one of the Tech experts found the problem and followed thro with a rebate of the tal part of thew bill.
Posted by a Superuser, not a Sky employee. Find out more
Billing for Sky Stream starts after 21 days after you received the box but for broadband it shouldn't have started until the day it was activated so has this not happened ?
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