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Discussion topic: cannot receive calls
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This message was authored by: Alona+Aleksejeva
Message posted on 06 Oct 2026 12:49 PM
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cannot receive calls
Hello
Can't receive any calls, I o ready trying to restart my phone
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Oct 2026 12:52 PM
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Re: cannot receive calls
@Alona+Aleksejeva
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
Is this a mobile phone as opposed to a landline?
What's happening when someone calls? Can you not switch the device off for a few minutes then restart it?
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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