28 Nov 2024 04:41 PM
I bought a rolling one month TNT sports subscription. I want to make sure it is cancelled for next month. Also, I have been charged for next month which I did not agree to so would lkike to be credited for this amount.
28 Nov 2024 04:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Robbo15 You can't request a cancellation in a public forum, nor can you request a subscription to be returned if you;ve not actually cancelled.
You would have to give 31 days notice, so unless you cancelled the day after taking TNT then you will be billed until the subscription ends.
28 Nov 2024 04:47 PM
Posted by a Superuser, not a Sky employee. Find out moreYou might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs
If not then as stated above you do need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.
https://www.sky.com/help/articles/cancel-sky-tv
Select "No, I still need help" at the bottom of the page on the above link.
28 Nov 2024 08:37 PM
I need help to cancel TNT
28 Nov 2024 08:58 PM
Posted by a Superuser, not a Sky employee. Find out more
@Cash011 wrote:I need help to cancel TNT
Read the previous replies in this thread which tells you how to do this.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
28 Nov 2024 09:20 PM - last edited: 28 Nov 2024 09:21 PM
Posted by a Superuser, not a Sky employee. Find out more
@Robbo15 wrote:I bought a rolling one month TNT sports subscription. I want to make sure it is cancelled for next month. Also, I have been charged for next month which I did not agree to so would lkike to be credited for this amount.
When you add a rolling sub then it continues until you give 31 days notice to cancel.
If you just want one month the you have to give notice immediately upon adding it.
Sky will not credit you (other than any in advance billing paid past your cessation date). The terms you agreed include monthly in advance billing too.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 50 minutes
New Discussion