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Discussion topic: cancel TNT sports

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This message was authored by Robbo15 This message was authored by: Robbo15

cancel TNT sports

I bought a rolling one month TNT sports subscription. I want to make sure it is cancelled for next month. Also,  I have been charged for next month which I did not agree to so would lkike to be credited for this amount.

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This message was authored by GD1 This message was authored by: GD1

Re: cancel TNT sports

Posted by a Superuser, not a Sky employee. Find out more

@Robbo15  You can't request a cancellation in a public forum, nor can you request a subscription to be returned if you;ve not actually cancelled.

 

You would have to give 31 days notice, so unless you cancelled the day after taking TNT then you will be billed until the subscription ends.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by caesarome This message was authored by: caesarome

Re: cancel TNT sports

Posted by a Superuser, not a Sky employee. Find out more

@Robbo15 

You might be able to do this online here:
https://www.sky.com/mysky/tv/tv-packs


If not then as stated above you do need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

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This message was authored by Cash011 This message was authored by: Cash011

Re: cancel TNT sports

I need help to cancel TNT

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: cancel TNT sports

Posted by a Superuser, not a Sky employee. Find out more

@Cash011 wrote:

I need help to cancel TNT


Read the previous replies in this thread which tells you how to do this.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: cancel TNT sports

Posted by a Superuser, not a Sky employee. Find out more

@Robbo15 wrote:

I bought a rolling one month TNT sports subscription. I want to make sure it is cancelled for next month. Also,  I have been charged for next month which I did not agree to so would lkike to be credited for this amount.


When you add a rolling sub then it continues until you give 31 days notice to cancel.

 

If you just want one month the you have to give notice immediately upon adding it.

 

Sky will not credit you (other than any in advance billing paid past your cessation date).  The terms you agreed include monthly in advance billing too.

I am just another Sky customer and my views are my own
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