blocked

[moger4]

why is sky blocking me from switching to sky stream which is much cheaper ? i imagine the "deal" as a forty year customer will be much MORE then a new customer but let me see the deal instead of blocking and sending me round the houses 

[GD1]

@moger4  If you're an existing customer with Sky Q/Sky+HD you'll need to call to switch to stream if you can't do it online.

Sky are not blocking you as they want customers to move from the satellite platforms.