@zlatin
We are cuistomers of Sky here only so have you reported this to Sky as per this:
https://www.sky.com/help/articles/account-takeover
If you receive an unexpected parcel from Sky get in touch with our customer services team immediately. We can give advice on what to do. Don’t send the parcel anywhere except our returns address.
We’ll give you pre-paid returns packaging to send the parcel back to us.
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