Your sky mini box was returned to you on the 15th December at Wolverton post office Milton Keynes

[dshaw17359]

Your mini box was returned to you on the 15th of December at Wolverton post office,why are asking me to return it when I already have?

[Daniel0210]

@dshaw17359 
We are customers here. You aren’t talking to Sky Customer Services.

Have you kept your proof of posting?

We understand returns are taking 2+ weeks to be processed by Unipart who deal with the returns and they aren’t the quickest in updating Sky that equipment has been received. If you have the proof of posting either call Sky today or post back on this thread tomorrow and we can get you some help from the Messaging Team. We've been told it’s a fairly straightforward process for the team. If you haven’t retained it, any cancellation of non return fees would be at Skys discretion.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t allow them on the forum.