10 Oct 2023 03:43 PM
I left sky on the 29 sep by switching to other Provider why am I still getting Billed as normal this is not wright
10 Oct 2023 03:47 PM
Posted by a Superuser, not a Sky employee. Find out moreYou're billed as normal right up to the date your services terminate. Bills are generated two weeks before the day you pay. Obviously any charge after your termination date will be refunded.
10 Oct 2023 03:47 PM
Posted by a Superuser, not a Sky employee. Find out moreYou would be billed right up to the day you left so as the bill itself would have been created 14 days earlier it would need to be paid before the overpayment can be refunded. This is assuming your account has now been cancelled.
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