Why have i been charged double on my bill?

[Mikejay90]

I have just received my sky bill and it seems I have been charged twice on all my packages. 

[Daniel0210]

@Mikejay90 

We obviously can't see your bills. Are the dates for the charges the same? 

[Mikejay90]

Hello, yes so it's all on the same bill, I've been charged twice for all my packages, so twice for sky tv, sky sports, sky cinema etc

[Daniel0210]

@Mikejay90 

Perhaps post an image of the relevant bill / amounts / dates but ensure all personal information such as account number, name etc are blanked out, 

[MarkGoldsmith]

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@Mikejay90 wrote:

Hello, yes so it's all on the same bill, I've been charged twice for all my packages, so twice for sky tv, sky sports, sky cinema etc

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If this is your first bill it may be expected, as the first bill or two will be higher as it covers longer than a month. This is because you have to pay for Sky a month in advance.