Discussion topic: Why have i been charged double on my bill?
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Message posted on 10 Jan 2025 02:02 PM
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Why have i been charged double on my bill?
I have just received my sky bill and it seems I have been charged twice on all my packages.
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Message posted on 10 Jan 2025 02:04 PM
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Re: Why have i been charged double on my bill?
We obviously can't see your bills. Are the dates for the charges the same?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 10 Jan 2025 02:10 PM
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Re: Why have i been charged double on my bill?
Hello, yes so it's all on the same bill, I've been charged twice for all my packages, so twice for sky tv, sky sports, sky cinema etc
Message posted on 10 Jan 2025 02:13 PM
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Re: Why have i been charged double on my bill?
Perhaps post an image of the relevant bill / amounts / dates but ensure all personal information such as account number, name etc are blanked out,
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 10 Jan 2025 02:39 PM
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Re: Why have i been charged double on my bill?
@Mikejay90 wrote:Hello, yes so it's all on the same bill, I've been charged twice for all my packages, so twice for sky tv, sky sports, sky cinema etc
If this is your first bill it may be expected, as the first bill or two will be higher as it covers longer than a month. This is because you have to pay for Sky a month in advance.
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