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Discussion topic: Why are Sky trying to call me when i am not near any contract end date?

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This message was authored by rimmer66 This message was authored by: rimmer66

Why are Sky trying to call me when i am not near any contract end date?

The call appears to be legit from the new 0800 number, but I have hearing problems at the moment so phone xalls are an issue. Why can't they just email me.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Why are Sky trying to call me when i am not near any contract end date?

Posted by a Superuser, not a Sky employee. Find out more

@rimmer66 

New 0800 number? I'm not aware of Sky having an 0800 contact number for general use.

Please don't try to post the full number ~ it would be removed.

 

As customers we don't know why Sky are calling you - if it is really Sky. May be Sky Protect operated by Domestic and General Insurance. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: Why are Sky trying to call me when i am not near any contract end date?

Posted by a Superuser, not a Sky employee. Find out more

I would guess it's the outbound marketing team calling you and they don't to my knowledge operate via email. Any offer is often only available during the call.

rimmer66
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This message was authored by rimmer66 This message was authored by: rimmer66

Re: Why are Sky trying to call me when i am not near any contract end date?

That would make sense. The number matches the one in this article https://www.sky.com/help/articles/received-call-from-08007nnnnnn (replaced last digits just in case).

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