Discussion topic: Why I been charged twice admin fee

This message was authored by: kristina88 · ‎26 Sep 2023

Why I been charged twice for admin fee in my future bill for november? Thanks

This message was authored by: Daniel0210 · ‎26 Sep 2023

@kristina88
Admin charges are usually added to discounted deals (new or on renewal), and it’s normally £10 per discount. Check your future bills and see if the charges have been credited back. Otherwise, if you negotiated the deal on the phone and these admin charge(s) weren’t mentioned contact Sky again. They should be able to listen back on your original call and if they weren’t mentioned they will hopefully cancel them.

▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Why I been charged twice admin fee

Why I been charged twice admin fee

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