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Discussion topic: What’s included

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This message was authored by: pdkitson

What’s included

I can't find what is included in my Sky subscription. I want Discovery+ and I'm am sure it's included but I can't get it on my tv. I have until recently. On the Tv discovery asks me to subscribe. I've clicked on that but still can't get it.

ive been a Sky customer for b 30+ years. It was never like this in the past🤬🤬

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This message was authored by: MarkGoldsmith

Re: What’s included

Posted by a Superuser, not a Sky employee. Find out more

@pdkitson wrote:

I can't find what is included in my Sky subscription. I want Discovery+ and I'm am sure it's included but I can't get it on my tv. I have until recently. On the Tv discovery asks me to subscribe. I've clicked on that but still can't get it.

ive been a Sky customer for b 30+ years. It was never like this in the past🤬🤬


What Sky TV service ( and package) do you have?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: caesarome

Re: What’s included

Posted by a Superuser, not a Sky employee. Find out more

@pdkitson 

You can see what TV package you have by looking at your bill via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk

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This message was authored by: TimmyBGood

Re: What’s included

Posted by a Superuser, not a Sky employee. Find out more

@pdkitson 

 

Discovery+ Basic is bundled with 'Sky Signature', 'Ultimate TV' and 'Essential TV' (the latter is Glass/Stream only)

 

It's not in 'Sky Entertainment' or 'Sky Television Essentials'.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: What’s included

Posted by a Superuser, not a Sky employee. Find out more

@pdkitson wrote:

 

ive been a Sky customer for b 30+ years. It was never like this in the past

 


As app bundling has only been a thing since Ultimate TV launched in 2020 that's not entirely surprising

 

Discovery+ was first bundled on Sky in 2023

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: splatto

Re: What’s included

When I switched from Q to Stream I had to re-add it to my account through the My Sky app. It's still part of your subscription it just doesn't appear automatically. 

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