What is the quickest way to cancel Sky, been trying for 2 weeks

[Paul312]

I have been trying to cancel my sky tv and broadband for 2 weeks now and when I ring up they say I'll put you through to the cancellation department but then just leave me on the phone for an hour and half. What is the fastest way to cancel it all, I can't afford it anymore. My contract ran out on the 6th October, I have been trying to cancel since 25th September

[Daniel0210]

@Paul312 

TV
To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. Be aware that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they do you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget to keep you proof of posting indefinitely when you return the box(es). Return packaging will be sent out towards the end of your notice period.

~~~~~

Sky Broadband and Sky Talk
~ To cancel totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days, but if you are still in the initial 18 months deal Sky could impose cancellation charges. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
If you are changing to another provider who also uses the Openreach infrastructure then join up with them and they should contact Sky on your behalf.
You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.