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Discussion topic: Upfront Payment

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This message was authored by: Colsy20

Message posted on ‎26 Sep 2026 02:43 AM - last edited: ‎28 Sep 2026 09:35 AM by Community Manager

Upfront Payment

Has anyone ever been told you need to pay 200 pound deposit

 

Moderator Actions: Retitled to better reflect issue

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎26 Sep 2026 03:50 AM

Re: Fraud

Posted by a Superuser, not a Sky employee. Find out more

@Colsy20 
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

@Colsy20 wrote:
Has anyone ever been told you need to pay 200 pound deposit

For what? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: MightyQuinn

Message posted on ‎26 Sep 2026 02:54 PM

Re: Fraud

Posted by a Superuser, not a Sky employee. Find out more
@Colsy20 wrote:
Has anyone ever been told you need to pay 200 pound deposit

Hi @Colsy20   £200 deposit for what?

Welcome to the Sky Community Forum

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This message was authored by: GD1

Message posted on ‎26 Sep 2026 03:24 PM

Re: Fraud

Posted by a Superuser, not a Sky employee. Find out more

@Colsy20  And how is it fraud?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎26 Sep 2026 04:43 PM

Re: Fraud

Posted by a Superuser, not a Sky employee. Find out more

@Colsy20 

 

Historically Sky Q has had an up-front non-returnable fee for hardware loan, as does Sky Stream.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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