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Discussion topic: Unsolicited One time passcodes

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This message was authored by: Pingi

Unsolicited One time passcodes

Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas

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This message was authored by: DaveDrizen

Re: Unsolicited One time passcodes


@Pingi wrote:

Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas


This suggests like some one else is trying to access your Sky account.

Have you had contact with any one posing to be from Sky recently?  I suggest you change your account password any case . Then who ever is doing it won't even get as far as to generate the two step verification codes.

This message was authored by: Me134

Re: Unsolicited One time passcodes

Posted by a Superuser, not a Sky employee. Find out more

@Pingi wrote:

Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas


If you mean the 6 digit numbers, it's part of Sky's 2 factor authentication on all of their sites that require a log in.

**********************************************************
Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

This message was authored by: caesarome

Re: Unsolicited One time passcodes

Posted by a Superuser, not a Sky employee. Find out more

@Pingi 

Are these coming from Sky, if so due to two factor verification being turned on you will be asked to enter the code if you try to access your Sky account or a Sky email account online.

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This message was authored by: Mark39

Re: Unsolicited One time passcodes

Posted by a Superuser, not a Sky employee. Find out more

@Pingi if these are one time codes being emailed to you, then it's lkely that someone who knows your username is trying to log in to your account without your password. They're not 2 step verification codes which are sent by text.

 

Make sure your email account is secure and that nobody has access to it other than you.

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