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Discussion topic: Unnecessary moneu being taken out

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This message was authored by Cassandra21 This message was authored by: Cassandra21

Unnecessary moneu being taken out

Ive aeen youve taken money from my account today or yesterday ? I want to know why that is 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Unnecessary moneu being taken out

Posted by a Superuser, not a Sky employee. Find out more

Likely to pay your most recent bill.

 

If you made a manual payment that would go towards next month bill, and you shouldn't make manual payments unless Sky ask you to, as you should have a direct debit or continuous card payment setup on your account from which the payment will be taken, as per the Sky T&Cs. Essentially the bill get generated 2 weeks before your payment date and that triggers the system to schedule in the automated payment.

Sky Stream and Sky Broadband customer

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This message was authored by caesarome This message was authored by: caesarome

Re: Unnecessary moneu being taken out

Posted by a Superuser, not a Sky employee. Find out more

@Cassandra21 wrote:

Ive aeen youve taken money from my account today or yesterday ? I want to know why that is 


@Cassandra21 
What shows here via your bill:

 

https://www.sky.com/bill/tv-broadband-talk

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This message was authored by Mark39 This message was authored by: Mark39

Re: Unnecessary moneu being taken out

Posted by a Superuser, not a Sky employee. Find out more

@Cassandra21 wrote:

Ive aeen youve taken money from my account today or yesterday ? I want to know why that is 


Why is it an unnecessary payment?

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