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Discussion topic: Unemployed discount

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This message was authored by Yiddopete1882 This message was authored by: Yiddopete1882

Unemployed discount

Does anyone know if Sky offer any sort of social discounting on broadband charges when a customer loses his/her job??

Thanks in advance


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Unemployed discount

Posted by a Superuser, not a Sky employee. Find out more

Welcome to this customer Community 🙂

 

See Sky's help here: https://www.sky.com/help/articles/sky-social-tariff

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Unemployed discount

Posted by a Superuser, not a Sky employee. Find out more

Welcome to this customer Community 🙂

 

See Sky's help here: https://www.sky.com/help/articles/sky-social-tariff

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Unemployed discount

Posted by a Superuser, not a Sky employee. Find out more

@Yiddopete1882 
The Sky account holder
needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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