Hello,
Sky took an unauthorised amount from my account. I have already filed a formal complaint about this, and Sky has repeatedly told me that they will refund the money.
However, despite multiple promises, the refund has still not arrived in my bank account and I am being left in limbo
Could a forum Superuser please escalate this thread to the online Sky Messaging Team? I need a Sky employee to look into my account billing history, check the status of this promised refund.
Thanks
