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Discussion topic: Unable to purchase a sky package

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This message was authored by Digger-60- This message was authored by: Digger-60-

Unable to purchase a sky package

I'm trying to purchase a sky package, my daughter has referred me. But cannot complete order.@samantha .

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Unable to purchase a sky package

Posted by a Superuser, not a Sky employee. Find out more

Why not? It's difficult to advise without knowing what the issue is.

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to purchase a sky package

Posted by a Superuser, not a Sky employee. Find out more

@Digger-60- 

The important bit is you need to use the link your daughter sent so the referral will go through so what issues are you having using her link ?

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Digger-60-
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This message was authored by Digger-60- This message was authored by: Digger-60-

Re: Unable to purchase a sky package

My daughter has referred me for sky . I've picked the package, search for address? Done. Whilst waiting for them to place order ,whilst the little circle goes round . Then it says "cannot place your order ? 

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to purchase a sky package

Posted by a Superuser, not a Sky employee. Find out more

All you can do is to call Sky to see if they can place the order for you and if you do call make sure you let them know that this was supposed to be a referral order to see if they can also apply this for you.

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