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Discussion topic: Unable to link account
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This message was authored by: Jackie180
Message posted on 10 Nov 2025 03:40 PM
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Unable to link account
Hi I have been a customer of sky for many years but for some reason i've never been able to access my contracts or products online. Reading through the help section it's telling me I need to link my account but whenever I try the steps given it doesn't work. Anyone else had this problem?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Nov 2025 04:01 PM
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Re: Unable to link account
Are these the steps you are following, if so what is happening:
https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account
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If you need help please provide as much information as you can
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