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Discussion topic: Unable to access my bills - restricted

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This message was authored by Senthil11 This message was authored by: Senthil11

Unable to access my bills - restricted

I am unable to access my bills. it says page is restricted. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to access my bills - restricted

Posted by a Superuser, not a Sky employee. Find out more

@Senthil11 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you need to respond to the chat bubble at the bottom of the page:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Unable to access my bills - restricted

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Senthil11.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Unable to access my bills - restricted

Posted by a Sky employee

Thanks for chatting to us @Senthil11 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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