0

Discussion topic: Unable to access account

Reply
This message was authored by JessH222 This message was authored by: JessH222

Unable to access account

I joined nearly a year ago for sky broadband and I've never been able to view my account information. I accidentally signed up using work email address, then corrected it but since then I've never been able to set up my account. Allows me to log in but says I don't have any sky products. 

Money is coming out of my bank and I have internet!

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to access account

Posted by a Superuser, not a Sky employee. Find out more

@JessH222 wrote:

Allows me to log in but says I don't have any sky products. 


How did you correct this email address issue, did you then setup another Sky ID ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion