Discussion topic: Unable to Sign up to Sky ID

This message was authored by: Theboomting · ‎19 Mar 2025

I recently joined Sky for broadband and I downloaded the app set up my account and it asks for either a Sky ID which I haven't been given yet or the last 6 digits of my bank account I pay with.. which I haven't had a bill yet? What can I do? Wait a month??

This message was authored by: AndrewF_UK · ‎20 Mar 2025

To sign in to this community forum you used a Sky ID. Can you login to the app with those same credentials?

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

This message was authored by: Theboomting · ‎20 Mar 2025

I see your point.. but every time I log in it says set up your account and I am unable to set it up to access my account details so to speak.

This message was authored by: caesarome · ‎20 Mar 2025

@Theboomting wrote:

or the last 6 digits of my bank account I pay with..

When you placed the order you must have provided these payment details so have you tried setting up a Sky ID using them ?

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Discussion topic: Unable to Sign up to Sky ID

Unable to Sign up to Sky ID

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