Discussion topic: UK Retensions team contact
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Message posted on 28 Nov 2025 03:57 PM
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UK Retensions team contact
Is there a way to contact the UK retensions team? I have hearing difficulties and I find it much easier to understand the UK team.
Is there a dedicated phone number for the heard of hearing?
Many Thanks.
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Message posted on 28 Nov 2025 03:58 PM
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Re: UK Retensions team contact
@HD909
If there are health issues involved that amongst other things may affect the ability to communicate, it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these related links… ~
https://www.skyaccessibility.sky/
https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers
https://www.sky.com/help/articles/third-party-assistance
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Nov 2025 04:58 PM
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Re: UK Retensions team contact
Thank you.
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