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Discussion topic: UHD

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This message was authored by: Windes

UHD

Why do I need to pay for UHD if I do not have a UHD tv?

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This message was authored by: MightyQuinn

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

Hi @Windes   Counter question, why did you subscribe to UHD when you don't have a UHD TV?

This message was authored by: Daniel0210

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@Windes 

At some point you have agreed to it. Sky won't know what TV you have. 

To remove part of your TV package you need to give Sky 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. 


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Sky customer since 2001
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NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Windes

Re: UHD

It is just added to my bill. I not  told sky if I have an Ultra tv or not. 

I have been told by Sky I need this to watch Netflix as I have this as an Add on. 

I am not sure if this is correct?

This message was authored by: PandJ2020

Re: UHD

Posted by a Superuser, not a Sky employee. Find out more

@Windes wrote:

I have been told by Sky I need this to watch Netflix as I have this as an Add on. 

I am not sure if this is correct?


If you have a legacy NetFlix subscription then UHD increases the tier to Premium to allow 4 concurrent screens.

 

You may or may not need it...?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Windes

Re: UHD

Thank you,  that explains it. 

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