Two charges for 28 April

[ghuzz]

Hi,

I've been charged  twice, £20 and £15 for this past month when it shoud be £25, why is this, or is it a mistake?

Regards

Niall

[Daniel0210]

@ghuzz 

As fellow customers we obviously can't see your bills. The online bill should show what the payments are for. 

[DaveDrizen]

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@ghuzz wrote:

Hi,

I've been charged  twice, £20 and £15 for this past month when it shoud be £25, why is this, or is it a mistake?

Regards

Niall

---

What dose your bill say for these  amount as it should be fully itemised 

[ghuzz]

Do any of you lot who have replied work for Sky?

If not why are you replying?

The bill is wrong, should be £25 not £35!

[Daniel0210]

@ghuzz 

No, as my post mentions, I'm a customer just like you. This is a public Community forum where anyone can reply providing the posts are within the forum rules. This is a customer ▶️ customer discussion forum where we try to help other customers. You haven’t actually contacted Sky by posting on here.

[Mark39]

@ghuzz feel free to call if you don't want help from 'us lot'.

[Daniel0210]

@ghuzz 

I see you joined the Community in January and started a number of threads and in all of them you benefited from advice from non Sky staff.