Tv bill

[Butch25]

I recently renewed my contract with sky after originally deciding to cancel but with one day left before my service was cancelled I was offered a better deal, but why wasn't I offered this originally, as now have a service charge added to my account and also my next predicted bill is £247+

[Mark39]

Sky can and do make and withdraw offers at any time.There's no rule which says they have to make a particular offer at a particular time.

[caesarome]

@Butch25 

If you are staying with Sky then your next bill after renewing will be higher as it could well cover more than the usual 4 weeks so have you looked to see what your following bill shows ?

[Butch25]

Yes my next monthly bills are £82 so two months should be £164 so where is the £247 coming from?

[Mark39]

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@Butch25 wrote:

Yes my next monthly bills are £82 so two months should be £164 so where is the £247 coming from?

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If you can't find it on your online bill, you might need to ask Sky. We customers here have no way of knowing.

[PandJ2020]

Your online bills will fully itemise.

One possibility is the amount was fully undiscounted.  (Which should hopefully correct itself as the bill was likely generated prior to agreeing a new deal)