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Discussion topic: Trying to get in touch

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This message was authored by: scififaye

Message posted on ‎13 Jan 2026 11:05 AM

Trying to get in touch

Trying to get in touch with sky mobile via online chat because I have difficulty talking on the phone but I don't seem to be able to find a way. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎13 Jan 2026 03:52 PM

Re: Trying to get in touch

Posted by a Superuser, not a Sky employee. Find out more

@scififaye 

If there are health issues involved it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future particularly if there’s an issue communicating. Once registered there are also different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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