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Discussion topic: Trying to Join but getting Technical Error

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This message was authored by Igorias17 This message was authored by: Igorias17

Trying to Join but getting Technical Error

Trying to join Sky Stream and Broadband. Property isn't currently with Sky and I've never had a Sky account. The website allows me to go up to the page where you pick the delivery date but as soon as it loads it then changes to a Technical Error screen. I've tried this for 4 days now and not getting any join. Trying this community before giving up and looking at BT/EE or Virgin

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This message was authored by caesarome This message was authored by: caesarome

Re: Trying to Join but getting Technical Error

Posted by a Superuser, not a Sky employee. Find out more

There is nothing we an suggest other than to either try clearing your browsers cache or a different one and if the same happens then you will have to call to get the order placed.

 

Under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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Igorias17
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This message was authored by Igorias17 This message was authored by: Igorias17

Re: Trying to Join but getting Technical Error

I've tried it on different browsers and different devices as well. Still not getting any luck

 

Really don't fancy paying for a phone call with a long wait time to get something that I should be able to get online

 

Surely I'm not the only one with the issue?

Igorias17
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This message was authored by Igorias17 This message was authored by: Igorias17

Re: Trying to Join but getting Technical Error

@caesarome - Thanks for the response though. Appreciate it 🙂

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