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Discussion topic: Trousers pulled down

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This message was authored by: Danrippedoff

Message posted on ‎15 Oct 2025 12:04 AM

Trousers pulled down

Thanks for making it impossible to cancel a free subscription that your engineer gave us when we upgraded our Wi-Fi. How the hell do you cancel sky cinema online or on the TV? Option? Your account? it was a nice gesture, but now we are being charged after trying to cancel it. we have been with you for one over 10 years and have all our phones with you as well, but still feel the need to rake a few extra quid out of us. thanks very much for this. Really appreciate it

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This message was authored by: GD1

Message posted on ‎28 Oct 2025 04:41 PM

Re: Trousers pulled down

Posted by a Superuser, not a Sky employee. Find out more

@Danrippedoff  You're not contacting Sky by posting here, you should be abkle to cancel the free period within the cool off period normally 31 days by calling 150 from a Sky Landline or Sky Mobile.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: MightyQuinn

Message posted on ‎28 Oct 2025 04:46 PM

Re: Trousers pulled down

Posted by a Superuser, not a Sky employee. Find out more

Hi @Danrippedoff   Please see Welcome below for information about this community forum.

Welcome to the Sky Community Forum

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