Discussion topic: There is a issue with my order

This message was authored by: James455 · ‎12 Aug 2025

How do I sort out the issue

This message was authored by: GD1 · ‎12 Aug 2025

@James455 Your post has been moved from the Sky Go board as it has nothing to do with the Sky Go app.

It would help if you stated what the order is for also.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: caesarome · ‎12 Aug 2025

@James455

If you are seeing or have been sent a notification that there is an issue with your order then you need to call Sky.so under “Need more help” should be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: There is a issue with my order

There is a issue with my order

All Replies

Re: There is a issue with my order

Re: There is a issue with my order

Was this discussion not helpful?

Search Sky Community

Start a new discussion