Tesco Voucher

[chloes1994]

I was told on the phone this morning that I'm due a Tesco voucher for sky handling my complaint in a poor way. 

I've received this email - 

Hello Chloe,

Great news - you can now claim your reward from Sky

Simply visit Here and sign in to My Sky within the next 90 days. After this time it will expire, so log in soon to make sure you don't miss out. To sign in to My Sky you'll need your Sky iD which

but where is it on my app? I can't find it.. unless I'm being blind can anyone help me? 

[GD1]

@chloes1994  Have you tried using the link in a browser?

[chloes1994]

Yes, it just directs me to web page for VIP. 

I've got the my sky app but unsure where it will be on my account?

[shirley9813]

I've got the same problem.

[Ganning]

I followed the link and redeemed them, still within the 90 days and I cannot find them on the MySky app at all. Asked sky virtual assistant and ironically got directed here!

[cortijo]

Hi I have the same It shows on your next bill that it's been given but I have not received a code for me to redeem it

[Claud9]

Did you manage to locate them? I am unable to see them 

[cortijo]

I received a separate email from Eden red. I thought it was spam so ignored it. 

Apparently that's the company that send vouchers not sky so check your spam.

Hope this helps 

[Claud9]

Thank you , I've been told it can take up to 5 days to receive once sky have claimed it for me ... Does that sound right !

[Ganning]

No Eden Red email with my voucher in any inbox or spam 😞

It's been over a month and I haven't received mine 😞 Unfortunately I think the only way to resolve it, is by phoning sky directly.

[cortijo]

Yes I was told 5 WORKING days 

[Kellyclaydon82]

We're are my tescos goodwill vouchers,it's been months and I still haven't received them