15 Apr 2023 12:53 AM
Hi, my sky bill is saying that I missed my march paument, so I have a double bill for April, but my bank statement clearly says that it was paid in march.
15 Apr 2023 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Tendogs this is something you will have to take up with Sky as they cannot access an account from a forum post. I am therefore escalating your post to the teamthat supports the forum. Look out for an invitation to chat through the forum where a chat button will appear.
15 Apr 2023 09:50 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
17 Apr 2023 10:56 AM
Posted by a Sky employeeWe are still looking to help you Tendogs. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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