Technical difficulties when tryig to renew tv and broadband contract

[Holmeskim]

I have been trying to renew my tv and broadband contract for weeks, it let's me view the tv renewal but as soon as I select to view broadband options I get a "technical difficulties please try later message" message.

I'm now on a rolling contract with an astronomical monthly fee but I can't renew it. Any ideas? 

[PandJ2020]

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@Holmeskim wrote:

Any ideas? 

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Call Sky?

[Mark39]

Give Sky a call. Speak to cancellations/retentions.

[caesarome]

@Holmeskim 

You will have to call Sky to get your order placed.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.