Discussion topic: Switch following price increase
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Message posted on 24 Feb 2026 09:12 PM
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Switch following price increase
Hi,
I currently have sky broadband and received the price increase email. I want to switch to another provider. Does anyone know the exact process?
Do I need to first let Sky know that I'm switching? Or do I sign up with the new provider and they sort the rest out?
What activation date I have to choose with the new provider to avoid any periods without connection?
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Message posted on 24 Feb 2026 09:26 PM - last edited: 24 Feb 2026 09:26 PM
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Re: Switch following price increase
While using the One Touch Switch scheme will work to obtain a new ISP, it appears you also need to call or otherwise notify Sky to avoid early termination fees being automatically billed.
https://www.sky.com/help/articles/changes-to-your-sky-subscription-uk
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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