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Discussion topic: Switch following price increase

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This message was authored by: Asdr

Switch following price increase

Hi,

 

I currently have sky broadband and received the price increase email. I want to switch to another provider. Does anyone know the exact process?

 

Do I need to first let Sky know that I'm switching? Or do I sign up with the new provider and they sort the rest out?

 

What activation date I have to choose with the new provider to avoid any periods without connection?

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This message was authored by: TimmyBGood

Re: Switch following price increase

Posted by a Superuser, not a Sky employee. Find out more

@Asdr 

 

While using the One Touch Switch scheme will work to obtain a new ISP, it appears you also need to call or otherwise notify Sky to avoid early termination fees being automatically billed.

 

https://www.sky.com/help/articles/changes-to-your-sky-subscription-uk 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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