Discussion topic: Suspend my sky anytime talk subscription
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Message posted on 06 Sep 2024 05:49 PM
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Suspend my sky anytime talk subscription
I'm away from home for about 3 months and want to suspend sky anytime talk extra subscription as I won't be using the landline. I would have thought this was easy to do online but I can't find out how to do it.
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All Replies
Message posted on 06 Sep 2024 05:52 PM
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Re: Suspend my sky anytime talk subscription
You can't suspend it at all. You can cancel it and reinstate it on your return, if you wish. You need to call to cancel.
Message posted on 06 Sep 2024 05:53 PM
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Re: Suspend my sky anytime talk subscription
There's no option to 'suspend'.
You would have to call and give notice (probably 31 days) to cancel it. You would then need to add it upon return.
Message posted on 16 Sep 2024 04:01 PM
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Re: Suspend my sky anytime talk subscription
Finally got through to customer service. You can cancel skytalk anytime with immediate effect and don't have to provide a 30 day cancellation period. So when again back to UK I brave the customer service phone system again and put the Skyanytime talk option back on again. Thanks for replying.
Message posted on 16 Sep 2024 04:06 PM
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Re: Suspend my sky anytime talk subscription
In effect what you've done is change your Sky Talk tariff to Pay As You Talk which basically means no calls equals no call charges. Your Broadband charges will continue whilst you are away.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Sep 2024 04:09 PM
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Re: Suspend my sky anytime talk subscription
Yes I think that's right
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