@sunnysingh88 wrote:
Would sky block the phones and stop them working if not paid. Also if defaulted and gone to a third party. Would they also block the mobiles.
@sunnysingh88
I can see no reason why Sky wouldn't restrict your services if you're not paying what you owe them. I would think the normal rules apply.
Sky won’t reinstate them until you’ve paid what you owe and you’ve also set up a new continuous payment method.
Until you’ve done this any calls to Sky will only prompt you to pay.
Restrictions of services are automatic and Skys agents can’t override the process, even if you’re told otherwise. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.
If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).
As this is part of a credit agreement purchase (mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment .
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
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