What date is your billing date because as said above the billing will continue as normal so it is possible that depending on what the date was that you were billed on each month that the bill could have been created when you were still a Sky Broadband customer, if this is the case it will need to be paid before the overpayment should then appear as a credit that can then be refunded to you, help of which can be arranged via here to speed up this process.
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