Still messaged about returning equipment

[SteveDean67]

Equipment has been returned but im still getting messages to return equipment,i have emails thanking me for returning equipment?

[peter-marlow+1966]

Do you have  proof of postage if so ring  sky and give them  the information  you have about the equipment 

[GD1]

@SteveDean67  You may not need to call as misadvised by @peter-marlow+1966 

If you have proof of postage can you advise when you sent back the equipment?   

[Daniel0210]

@SteveDean67 
Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse.

With or without proof of posting we can maybe get you some help from Skys Messaging Team. If you have the proof it should be fairly straightforward however if you haven’t retained it, any cancellation of non return fees would be at Skys discretion. Let us know in this thread if you have the proof of posting and if you want to engage in a chat with Sky.

Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.