Special discounts for pensioners

[Narildee]

I gauged from daily newspapers that Sky offer special discounts for old age pensioners (widowed) and relying on pensions.  However I am finding it difficult trying to get a straightford answer from Sky - just 'robotic' assistants

[Daniel0210 · Accepted solution]

@Narildee 

Not pensioners per se. For Broadband there is Broadband Basics. This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff will be an 18 month deal and will then revert to the normal price. If you are eligible you’ll need to call Sky to join.

[Mark39]

Sky offer particular services for those receiving certain benefits, but not, so far as I'm aware specifically for pensioners. However anyone can call and negotiate a discounted deal. 

[TimmyBGood]

@Narildee 

Pension Credit is one of the listed criteria for a Sky Broadband social tariff: there's no similar scheme for subscription television because the government considers internet and phone access to be 'essential', but not pay TV.

[MARKIE52]

i noticed if your on pension credit can get it yet again they leave people out whom on state pension work all there life and there are two parts of esa again one part  gets it it is all wrong people on pension  credit are better off than us on state pension and another if partner on it can claim yet are a married couple fact if one on esa partner on pension they still class the partner on the esa sky not helping any one put bils up but programes there more free  view tvs and lot sky proghrams repeats sky start thinking of people on state pension and allowing them and if person married is on state pension althought its not there acount comes out joint bank should be allowed 

[Mark39]

@MARKIE52 your post is a bit jumbled, but the social tariff applies only to broadband and mobile services. It doesn't apply to Sky Tv. But all customers, including pensioners can request a discount from Sky

[MARKIE52]

WE HAVE SKY TV  SKY BROADBAND AND PHONE BROADBAND AND TALK £44.70 A MOTH  FOUND OUT THERE A CHEAPER ONE OUT THERE ANDSAME SPEED WE PAY £SKY BROADBAND BOST IF YOU ARE ON PENSION CREDIT  GET HELP IF YOUR ON STATE PENSION NO HELP WHAT A JOKE SKY IS  WIFE ON ESA  IN A SUPORT GROUP BECAUSE IS DISABLED CANT WORK DOES SHE GET THIS DISCOUNT I GOT COPYS ON PC  OF THE LETTERSAS PROOFE

[caesarome]

@MARKIE52 

Why not call Sky as they might be able to help you:

150 (just that)  is the free number to use from a Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

[MARKIE52]

TRY CLLLING THEM THER ONLY OPEN CERTAIN HOURS NOT LIKE BT VIRGIAN EE OR POST OFFICE OPEN AFTER MIDNIGHT

[caesarome]

Call them again tomorrow as they will be open then.

[TimmyBGood]

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@MARKIE52 wrote:

people on pension  credit are better off than us on state pension

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Pension credit is means-tested: state pension is not. 

[Mark39]

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@MARKIE52 wrote:

TRY CLLLING THEM THER ONLY OPEN CERTAIN HOURS NOT LIKE BT VIRGIAN EE OR POST OFFICE OPEN AFTER MIDNIGHT

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I would imagine the vast majority of customers can find a way of calling Sky during their extensive opening hours.  It just requires a modicum of forethought.

[MARKIE52]

have done but reduce speed like hell

[Mark39]

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@MARKIE52 wrote:

have done but reduce speed like hell

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???

[IanM57]

I read somewhere that sky offers a discount to anyone on a state pension.

When I enquired about it with one of their experts, I was told that no such discount exists for those on a state pension!