Sorry we’re having technical difficulties….

[Aaaaaaaaaaaaaaah]

On the store I am offered Full fibre Gigafast but when I try to purchase I keep getting the "sorry we're having difficulties" error.

I have tried ringing and have spent hours on the phone, but the call centre also unable to get the transaction finished.

How can I get this resolved? It needs escalating to senior management but despite several promises by the call centre (India ?) I'm not getting the promised call backs. Is there a way forward?

This seems ridiculous that a tech company like SKY are unable to get their online store to work.

Please help.

[caesarome]

@Aaaaaaaaaaaaaaah 

If you can't place the order online then try calling back later or perhaps tomorrow.