@Julieb2
You aren’t contacting Sky Customer Services here. This is predominantly a customer led discussion forum where Sky customers are available to help other customers.
I have moved your post from the Sky+ board. You don't have Sky+ as Sky no longer support that platform and wouldn't have sent an engineer.
No one will call you based on a post on here. You perhaps need to be proactive and contact Sky but research Stream first. It's totally different to satellite service,
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
