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Discussion topic: Sky steam billing

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This message was authored by Lisa156 This message was authored by: Lisa156

Sky steam billing

I phoned asking for my date to be changed which wasn't done i have now done this online myself but however there is a bill which is outstanding will this be carried over to my requested date please?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky steam billing

Posted by a Superuser, not a Sky employee. Find out more

If the bill is already due, it won't be carried over, I'm afraid. The change of pay,ent date will affect future bills.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky steam billing

Posted by a Superuser, not a Sky employee. Find out more

@Lisa156 wrote:

I phoned asking for my date to be changed which wasn't done i have now done this online myself but however there is a bill which is outstanding will this be carried over to my requested date please?


You're talking to other customers here and not Sky.

 

But perhaps it was too late to change your billing date when requested (as bills are generated 14 days before billing date).

 

Generally, if there is an outstanding bill then it will need to be paid or your services will be restricted.

I am just another Sky customer and my views are my own
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