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Discussion topic: Sky service is **bleep**

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This message was authored by: Blgt

Sky service is **bleep**

My sky service has not been working in 4 day but when you pay the money for a service is not worth the money tomorrow I will be gone to ring Sky and canceling everything mobile sky puc and broadband are all going tomorrow as the service is not worth the money I paid all my bills but when you don't have the money in the bank then are quick to stop the service but when you paid not Quick to put it back on
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This message was authored by: Daniel0210

Re: Sky service is **bleep**

Posted by a Superuser, not a Sky employee. Find out more

@Blgt wrote:
I will be gone to ring Sky and canceling everything mobile sky puc and broadband 

@Blgt 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

▪️

 

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Mark39

Re: Sky service is **bleep**

Posted by a Superuser, not a Sky employee. Find out more

@Blgt it's up to you to make sure you pay on time. You're breaching your contract if you don't. 

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