Sky return package i not canceled

[Sharon+ann+1]

I received message say return bags on way but I not csnceled my sky I been really  ill 

[MightyQuinn]

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@Sharon+ann+1 wrote:

I received message say return bags on way but I not csnceled my sky I been really  ill 

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Hi @Sharon+ann+1   Are you behind in your payments or have you made any changes or renewals with your Sky services?