12 Feb 2025 07:59 PM
I asked for a new returns package as I had not received the original one, did not receive anything to send the puc back and now I have been billed for it so I cannot afford my bill.
12 Feb 2025 08:12 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can use any packaging you have got or can get your hands on as this link will allow you to either print the label or get Royal Mail to do this for you:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
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